Without a set of operating values - that are clearly defined and enforced - you're at the mercy of people's good intentions.Once behavior norms are established and fulfilled, people's hearts will be softened and their individual innate characteristics will take the form of caring for and serving others.
Leadership Character - Heart
1. Effective leadership starts on the inside.
2. True leadership starts on the inside with a servant heart, then moves outward to serve others.
3. Leaders with servant hearts have certain characteristics and values in common
Leadership Methods – Head
1. Leadership begins with a clear vision
2. If I want people to be responsible, I must be responsive
3. The servant leader as a performance coach
See more details in connection below...
http://leadingwellbyreadingwell.blogspot.com/2009/12/book-leadership-by-book-by-ken.html
